Privacy Policy

Last updated: 11/20/24

At HUTCH LLC, we value the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website https://www.hutchhi.com/, use our services, or make a purchase. By accessing or using our website, you consent to the collection and use of your data in accordance with this Privacy Policy.

Please read this policy carefully. If you have any questions, feel free to contact us at hello@hutchhi.com.

1. Information We Collect

We collect both personal information and non-personal information to provide and improve our services:

Personal Information: This includes identifiable information that you provide to us, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit card details)
- Social media or account login details (if you register or subscribe)
Non-Personal Information: This includes data we automatically collect through your use of the website, such as:
- IP address
- Browser type and version
- Device information (e.g., mobile or desktop)
- Pages visited, page interactions, and browsing patterns
- Referring/exit URLs

We may also use cookies, web beacons, and other tracking technologies to enhance your experience and analyze usage data.

2. How We Collect Information

We collect your personal information in the following ways:

Directly from you: When you register, subscribe, contact us, complete a purchase, or fill out forms on our website.
Automatically: We collect non-personal information through cookies and other tracking technologies when you browse our website.

For example:

When you complete a transaction on our website, we collect information such as your name, email address, and payment details.
When you subscribe to our newsletter or provide feedback, we collect your email and any other information you choose to share.

3. Why We Collect Your Information

We collect and use your personal information for the following purposes:

To operate our services: Process orders, manage your account, and provide customer support.
To communicate with you: Send transactional emails, newsletters, promotional offers, and service-related updates (with your consent).
To improve our website: Analyze site usage and trends to improve user experience and functionality.
To comply with legal obligations: Meet legal requirements, enforce our policies, or address disputes.

4. How We Store, Use, Share, and Disclose Your Information

Your personal data is securely stored in our database, and we take all reasonable measures to protect it from unauthorized access or misuse.

Storage: We use third-party platforms like Wix.com for hosting and processing data. Your data is stored on secure servers.
Payment Processing: If you make a purchase, payment details are processed securely by third-party payment gateways such as Wix Payments, PayPal, or Stripe, which comply with PCI-DSS standards.
Sharing with third parties: Data will not be shared with third parties for marketing or promotional purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interactions with our website:

Cookies: Small text files stored on your device that help us remember your preferences and improve website functionality.
Other Tracking Technologies: We may use web beacons or local storage to track your activity.

You can control cookies through your browser settings. However, disabling cookies may affect some features of the website.

Third-Party Cookies: Our website may include third-party tools (e.g., Google Analytics) that place cookies or other tracking technologies. These parties have their own privacy policies, which we encourage you to review.

6. How We Communicate with You

We may contact you through the following channels:

Email: For account-related information, service updates, or promotional offers (only with your consent).
Phone or SMS: For transactional or customer support purposes.
Postal Mail: For specific correspondence related to services or orders.

You can opt-out of receiving marketing emails by clicking the unsubscribe link at the bottom of any email or by contacting us directly.

7. Withdrawing Consent and Data Deletion

You have the right to withdraw your consent for us to collect or use your personal information. You may also request the deletion of your data by contacting us at hello@hutchhi.com.

8. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date at the top will be revised. If there are significant changes to how we collect, use, or share your data, we will notify you by email or through a prominent notice on the website.

9. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request to update or correct any inaccurate or incomplete data.
Deletion: You can ask us to delete your personal data, subject to any legal obligations.
Opt-out: You can withdraw consent for marketing communications.
Data Portability: You can request a copy of your data in a structured format.

To exercise these rights, please contact us at hello@hutchhi.com.

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will delete it promptly. If you are a parent or guardian and believe we have collected personal data from a child, please contact us.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

HUTCH LLC
hello@hutchhi.com
808-824-5073